How to Reset Bose QC Earbuds?

Introduction

Bose QC Earbuds offer excellent noise cancellation, exceptional quality, and fantastic sound. However, like all tech gadgets, it can have occasional issues, like one earbud not working or having problems pairing devices.

It is very frustrating, especially if we are enjoying our favourite videos or having a chat on a voice call. But, fortunately, we can fix these problems by resetting our earbuds.

Hence, most people don’t know how to reset Bose QC earbuds. In this detailed guide, we will cover simple steps to help you understand how to reset Bose QC earbuds easily.

There are two ways by which you can reset your Bose QC earbuds effectively. One is a soft reset, and the other is a factory reset.

It is quick and simple, making your earbuds work as brand new.

When Should You Reset Bose QC Earbuds?

Resetting your Bose QC Earbuds is not something you need to do often, but it becomes necessary when things stop working the way they should.

If your earbuds are having trouble connecting to your phone or laptop, or if the sound cuts in and out, a reset can help.

You might also need to reset them if one earbud isn’t responding, the touch controls freeze, or the earbuds won’t charge properly.

In short, if your earbuds start behaving oddly and basic fixes don’t work, it’s time to try a reset.

Soft Reset vs Factory Reset: What’s the Difference?

Before restarting your Bose QC earbuds, you should know what kind of restart your device needs. Soft reset is like a fast reload.

It doesn’t erase any information, preventing data loss. Soft reset is better for sluggish performance and freezing.

On the other hand, factory reset brings the earbuds back to their original state, like when they were first unboxed. All of the existing pairings and customised settings are deleted after a factory restore.

It is useful when your device suffers from serious and persistent issues or won’t connect to your mobile phone or laptop, no matter what you try.

How to Reset Bose QC Earbuds Using Soft Reset?

A soft reset is the easiest and fastest way to resolve minor problems with your Bose QC earbuds.

It won’t erase your saved settings or paired devices; instead, it just restarts the earbuds to clear out small glitches that might be affecting their performance.

Steps to Perform a Soft Reset:

Place both earbuds into the charging case.
Gently shut the case and leave it closed for 30 seconds.
Open the lid. The earbuds will power back on and reconnect.

That’s it. After doing this, check whether it’s starting to work. If there is a temporary connection problem or unresponsive control, a soft reset will fix these issues.

If not, don’t worry. A factory restore is the other option, and it’s also as simple as a soft reset.

How to Reset Bose QC Earbuds Using Factory Restore?

If a soft reset doesn’t fix the issue, you may need to perform a factory reset. This will erase all paired Bluetooth devices and restore your Bose QC Earbuds to their original settings.

A factory reset is helpful if your earbuds won’t connect, won’t respond at all, or keep disconnecting no matter what you try.

Steps to Factory Reset Bose QC Earbuds:

Put both earbuds into the charging case. Make sure the case is powered and the lid is open.
For approximately 30 seconds, firmly press and hold the case’s Bluetooth button. During this time, the LED lights on the earbuds will start blinking to indicate that the process is underway.
Release the button once the LED indicators flash blue or white, signalling that the reset is complete.
Remove the earbuds and try reconnecting them to your device. You’ll need to pair them again, just like when they were brand new.

Once reset, your earbuds will forget all previously paired devices. This can solve persistent problems and give your Bose QC Earbuds a clean start.

How to Reset Bose QC Earbuds Using the Bose Music App?

Another convenient way to reset your Bose QC Earbuds is through the Bose Music App. If your earbuds are still responsive and connected to your phone, this method is easy and user-friendly. The app allows you to manage settings, update firmware, and perform resets—all from your mobile device.

Steps to Reset Using the Bose Music App:

Open the Bose Music App on your smartphone.
Tap on your QC Earbuds from the list of connected devices.
Navigate to Settings > Product Settings > Reset.
Confirm the reset when prompted.

The app will automatically restart your earbuds and clear any saved connections. It’s a great option for users who prefer managing everything from their phones.

Using the app also ensures your earbuds stay updated with the latest firmware, which helps prevent future issues.

Troubleshooting: What If Reset Doesn’t Work?

If you’ve followed the reset steps but your Bose QC Earbuds are still not working properly, don’t worry—there are a few more things you can try before contacting support.

Try These Extra Fixes:

Clean the Charging Contacts
If the charging pins have dust or moisture on them, your earbuds might not connect or charge properly. Gently clean the earbuds and the inside of the case with a dry cotton swab or a soft cloth.
Charge the Case Fully
Make sure the case and earbuds are both fully charged before trying another reset.
Update the Firmware
Open the Bose Music App and check for firmware updates. Sometimes, outdated software can cause glitches that a reset alone can’t fix.
Pair with a different device
Connect your earbuds to a different phone, tablet, or computer to check if the problem lies with your original device.
Avoid Third-Party Accessories
Always charge your earbuds using the original cable and case that came in the box. Low-quality cables may cause charging or power issues.

If the problem still isn’t fixed, there might be something wrong with the hardware. In that case, the best option is to contact Bose Customer Support or visit an authorised service centre for help.

FAQs about How to Reset Bose QC Earbuds

Can I reset just one earbud?

No, both earbuds reset together. If one isn’t working, the full pair must be reset.

Will a reset delete firmware updates?

No. A factory reset won’t roll back firmware- your earbuds will retain the latest version.

How often should I reset them?

Only when needed, like if you face issues. Regular resets aren’t necessary.

Why won’t my earbuds reset?

Check that your case has enough charge and that you’re pressing the correct button. If issues persist, contact Bose support.

Final Thoughts

Resetting your Bose QC Earbuds can solve multiple issues, whether it’s one earbud not working, connection problems, or touch controls not responding.

A simple soft reset is often all you need, but if problems continue, a full factory reset or a quick fix through the Bose Music App can bring your earbuds back to life.

By following the steps in this guide, you now know exactly how to reset Bose QC Earbuds the right way. And remember, keeping your earbuds clean, updated, and charged will help prevent most issues before they even start.

Still having trouble? Don’t hesitate to contact Bose Support or explore accessories that can enhance your earbud experience.

I hope you have understood how to reset Bose QC earbuds.

Also Read: Hottips Earbuds!